Shop Mobile More Submit  Join Login

Frequently Asked Questions

Journal Entry: Sun Jun 3, 2012, 8:25 PM




Add a Comment:
 
:icon315lvl4-j:
315lVl4-J Featured By Owner 1 day ago
How do you flag an account that abuses the dAhub "watch"  for gaining points feature?

*I donated 20 points to be featured, this user fulfilled the "watch" feature for my account to gain points, then quickly "un-watched" me.

How do I flag their page from abusing dAhub features?
Reply
:iconluckylemons:
LuckyLemons Featured By Owner Jan 16, 2016  New Deviant Student Digital Artist
I accidentally donated as anonymous. What do I do? 
Reply
:icondahub:
dAhub Featured By Owner Jan 16, 2016
Question: If I donate something to you, and tick the box that says "I want my donation to only be visible to dAhub", will I still be able to get featured underneath the headings in your donation box, assuming that I type in feature me etc?
Answer: Yes.  Donors may give points through the Donation Widget on my profile page (publicly or anonymously) or through the "Give" button; all donations are processed in the same way.  [details]
Reply
:iconmousie-pie:
Mousie-Pie Featured By Owner Jan 15, 2016  New Deviant Student Digital Artist
my remaining balance is zero what does mean?
Reply
:icondahub:
dAhub Featured By Owner Jan 15, 2016
Question: What does the 'remaining balance' mean?
Answer: The points awarded for each watch/fav/llama are not strictly integers, there are fractional points given as well.  After giving watch/fav/llamas, the user receiving the points often has an integer number of points earned, but also a fractional portion too.  The deviantART platform does not support the transfer of fractional points, thus whenever a user has a fractional point left over, this remaining sum is stored in the program's database until the next time this user gives watch/fav/llamas and earns more points.  The retention of this fractional point is referred to as the "remaining balance".  This balance is added to the next group of points earned.
Reply
:iconaskthunderdash:
AskThunderDash Featured By Owner Jan 10, 2016  New Deviant Hobbyist
What does ''Only users who watch both the "Deviations" and "Journals & Polls" sections will be given points.'' mean? :/
Reply
:iconquickstarblossom:
QuickStarBlossom Featured By Owner Jan 4, 2016  Hobbyist Artist
okay so I'm going through the list and only watching what I like
and I ended up unwatching a few because I decided I didn't want to follow
will I get in trouble? I haven't request the for an update for them
Reply
:iconnascar21:
NASCAR21 Featured By Owner Edited Jan 4, 2016  Hobbyist General Artist
I don't know why I am ineligible to get points? I've gotten many points over several weeks. I just didn't reply newest the past few days and now I'm ineligible? That doesn't make sense. I looked at the requirements and my account is none of those. This is my home account and I don't have any other accounts.
Reply
:icondahub:
dAhub Featured By Owner Jan 4, 2016
Question: I got a message "Sorry, your account does not meet the eligability requirements ..." I am confused! What happened?
Answer: Users who habitually watch and unwatch donors may be banned without notice.
Reply
:iconlucas717:
Lucas717 Featured By Owner Dec 19, 2015  New Deviant Student Artist
What if you ask for some points that's  25 0/0 right
Reply
:iconnascar21:
NASCAR21 Featured By Owner Dec 19, 2015  Hobbyist General Artist
If I donated 100 points, does the 25% extra points last forever? Or does it last until I get the amount of total watches, llamas, and favs?
Reply
:icondahub:
dAhub Featured By Owner Dec 19, 2015
It lasts until the feature expires
Reply
:iconpuellamagibc:
PuellaMagiBC Featured By Owner Dec 10, 2015  Professional General Artist
I never un watched anyone but was considered inelegable for points. Why? I did everything right.
Reply
:iconhetaicecreamnicole:
HetaIceCreamNicole Featured By Owner Dec 4, 2015  Student Digital Artist
Are we still allowed to get points if we just unwatch people once?
Reply
:iconthelivingdictionary:
TheLivingDictionary Featured By Owner Nov 28, 2015  Hobbyist General Artist
Could you make a list for the points per action? Like:
1 watch= ? points
1 fav= ? points
1 llama= ? points?
The examples section is too confusing for me. Sorry for the inconvenience :(
Reply
:iconhjgjjfgudi8:
hjgjjfgudi8 Featured By Owner Nov 18, 2015  Student Digital Artist
the widgets do not work for me :(
Reply
:iconmissrockstar77:
Missrockstar77 Featured By Owner Nov 17, 2015  Student General Artist
Can you get points even if you don't have a donation pool?
Reply
:icondahub:
dAhub Featured By Owner Nov 17, 2015
Points earned will be stored in your remaining balance until a Donation Widget is added
Reply
:iconmakyo689:
Makyo689 Featured By Owner Nov 14, 2015  Student Digital Artist
now i get it!
Reply
:iconpeaceoreo:
PeaceOreo Featured By Owner Nov 12, 2015
What is the total points per fave, watch, and llama?
Reply
:icondahub:
dAhub Featured By Owner Nov 12, 2015
Question: how many points do you earn Per Watch.  How many points Per Fave.  and how many Points per Llama?
Answer: See the "Examples" section [here]
Reply
:icondaschocolate:
DasChocolate Featured By Owner Oct 23, 2015  Professional Digital Artist
Do you plan to include a Comment section to the feature list like Watch, Fav, and Llama?
Reply
:icondaschocolate:
DasChocolate Featured By Owner Oct 13, 2015  Professional Digital Artist
If I have 2 Friend Features but I want to refund one of them how would I go about doing it?
Reply
:icondahub:
dAhub Featured By Owner Oct 13, 2015
All features are terminated or none are, those are the only termination options.  Friend features will be automatically refunded one week after donation if no approval is received from the friend.
Reply
:iconpeaceoreo:
PeaceOreo Featured By Owner Oct 7, 2015
I ended up having to move my account due to losing all my information (email and password). However, when I comment done after watching many users and giving them llamas, It keeps saying that I don't meet the LONGTERM activity.


Why is that?
Reply
:icondahub:
dAhub Featured By Owner Oct 7, 2015
Question: My profile is complete, and I am active. I don't understand why I'm flagged as inactive
Answer: To earn points for watch/fav/llamas you must meet the activity requirements.  This restriction does not apply to donors or users in the referral network.  Please note the activity requirements are separate and distinct from the eligibility requirements.  For the activity requirements, your activity level is compared against other active users - if your long term activity level is too low you will be considered inactive.  If you are told you do not meet the activity requirements, you must interact with other users outside of dAhub to boost your activity level.  This includes commenting on artwork, joining groups, watching users, posting artwork, faving work, etc.

Question: what is the minimum amount of deviations, comments, critiques, forum posts and favourites needed to earn points?  why my activity is too low?  It says I don't meet the activity requirements to earn points, but I've used dAhub just fine before.
Answer: The activity filter looks at nearly all the information presented on a user's profile page but focuses on changes over the past few weeks.  The algorithm compares each metric against the typical activity of common active users and computes a cumulative score for the given user.  If a user ranks too low on this scale, they are considered inactive.  There is no fixed minimum quantity of activity for comments, deviations, etc, just a cumulative total (a deficiency in the number of deviations posted recently could be rectified by posting more comments, for example).

This profile has historically faced a large number of fake accounts requesting points.  Users earn points with their home account and then turn around and attempt to earn points with alternate accounts, old accounts (eg abandoned in order to change the username), plz accounts, point accounts, role play accounts, etc.  The activity filter has been put in place to remove these accounts from the service.  By removing these accounts, donors are assured that the accounts giving watch/fav/llamas are of at least a standard caliber, and that activity is not 'fake'.  By ensuring a minimum quality to this service, donors are more likely to donate, ensuring points continue to be distributed among real users.

I apologize to those who are flagged by this requirement and are frustrated by this rule.  I recognize it is an imperfect process, and I sympathize with those who ultimately forgo receiving points because other users have abused the system, but this is a necessary measure given the conditions this account operates under.

Question: What do you mean by "LONG TERM activity requirements"?  I have interacted with a ton of users outside dAhub for years
The activity filter looks at your activity of over roughly the last couple weeks to couple months.  Users that have not logged in for extended periods may be flagged as inactive even if they have logged in recently
Reply
:iconjammnm:
Jammnm Featured By Owner Sep 15, 2015  Hobbyist Digital Artist
i gave tons of people llama, but i didnt get any points for it? It said 0 Llamas were given, even though i gave them
Reply
:iconspiritwolf02:
spiritwolf02 Featured By Owner Sep 7, 2015  Hobbyist General Artist
so i watched/gave a llama. do u just give me points or do i have to do something else? thanks!
Reply
:iconlemonlou:
LemonLou Featured By Owner Sep 4, 2015  Hobbyist Digital Artist
I wrote 2 times in the Profil comments that I'm Done and I don't faked it put I didn't get points.... This happend 2 or 3 weeks ago... so my question is when do you normaly get your points??
Reply
:icondahub:
dAhub Featured By Owner Sep 4, 2015
Question: dude how come your bot is slow?  been waiting for a while on the bot but it isnt doing anything?
Answer: Please understand that the bot running on this account is not officially supported by deviantART.  The data required to determine how many points to be given out must be collected manually.  Because deviantART does not provide developer tools for running a bot, this becomes a very time-intensive process.  In most cases however, the bot will respond in a matter of a few minutes.
Reply
:iconfishmadeofjelly:
FishMadeofJelly Featured By Owner Edited Aug 31, 2015  Hobbyist
I've paid for exclusive feature and sent the two thumbnails via note, how long do you think it'll take to update the list?
Reply
:icondahub:
dAhub Featured By Owner Aug 31, 2015
Question: I've paid for exclusive feature, how long do you think it'll take to update the list?
Answer: The Exclusive Feature is currently managed completely manually and as such is subject to human availability.  Please allow up to 24-48 hours of delay in processing Exclusive Feature requests
Reply
:iconfishmadeofjelly:
FishMadeofJelly Featured By Owner Aug 31, 2015  Hobbyist
thank you, i just recieved the note :)
Reply
:iconlolice-scarlet:
Lolice-Scarlet Featured By Owner Aug 31, 2015  Hobbyist Traditional Artist
I have two accounts.  This one for regular art, and a second one which I now upload all my art of a certain...  "interest"  If I only use one to get points, does it still count as using two accounts to abuse this system?
Reply
:icondahub:
dAhub Featured By Owner Aug 31, 2015
It's abuse if two accounts are used to earn points.  Simply owning two accounts is not an issue.
Reply
:iconlolice-scarlet:
Lolice-Scarlet Featured By Owner Aug 31, 2015  Hobbyist Traditional Artist
Ah, thank you.  And now that I know that, I shall do what must be done~
Reply
:iconpokeshimovic:
Pokeshimovic Featured By Owner Aug 25, 2015  Hobbyist Digital Artist
How can someone be unfeatured of the dAhub featured user list?
Reply
:icondahub:
dAhub Featured By Owner Aug 26, 2015
Question: Don't feature me anymore
Answer: If you wish to cancel your feature at any time, leave a comment on my profile with the word "terminate" in it.  You will be removed from the featured section.  Any points remaining in your feature(s) will be refunded to the original donor
Reply
:iconechowolf97:
Echowolf97 Featured By Owner Aug 23, 2015  Hobbyist General Artist
Will I be notified when I have received the amount of watchers, favorites, and llamas for my donation?
Reply
:icondahub:
dAhub Featured By Owner Aug 23, 2015
Yes, donors are notified when their feature starts and ends.
Reply
:iconmetrogamerx:
MetroGamerX Featured By Owner Aug 17, 2015
Can I be taken off the referall network?
Reply
:icondahub:
dAhub Featured By Owner Aug 18, 2015
You have been removed from the Referral Network
Reply
:iconmetrogamerx:
MetroGamerX Featured By Owner Aug 16, 2015
I was suddenly flagged for inactive, even though I'm super active. Why did this happen?
Reply
:iconredlippedbeauty:
RedLippedBeauty Featured By Owner Aug 14, 2015  Hobbyist Artist
I know I should read this but I really don't have the time so here is my question:

How many points would I get for a journal entry about this
Reply
:icondahub:
dAhub Featured By Owner Aug 14, 2015
Question: how many points do i get per day from the link
Answer: When posting a journal as described in the [Referral Network Guidelines], the number of points earned each month is not a fixed rate. Rather, earnings are calculated based on the number of points your watchers donate after you post the journal.
Reply
:iconellithvia:
Ellithvia Featured By Owner Aug 7, 2015  Student Artisan Crafter
Ah..I deleted an automated comment that told me what to put when I make a journal/signature..and I can't seem to find the Guideline/someones comment that has it..haahh..I'm pretty sure you had to say 'done' again? Sorry, heh.. ^^;
Reply
:iconmorphiusx:
MorphiusX Featured By Owner Aug 6, 2015  Hobbyist Traditional Artist
What if I donate 100 DeviantART Points but feature a group instead of myself or anyone else...?
Reply
Add a Comment:
 
×

:icondahub: More from dAhub


Featured in Collections

Journals by cholie

Other by Hiiikary

Miscellaneous by SchnuffelKuschel


More from DeviantArt



Details

Submitted on
June 3, 2012
Link
Thumb

Stats

Views
33,241 (16 today)
Favourites
97 (who?)
Comments
925
×