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Submitted on
June 3, 2012
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Frequently Asked Questions

Journal Entry: Sun Jun 3, 2012, 8:25 PM




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:iconveml:
Veml Featured By Owner 3 days ago  New member Hobbyist General Artist
I just joined today. How old does my account have to be for me to able to earn points? 
Reply
:iconc-h-e-v-r-o-l-e-t-22:
C-h-e-v-r-o-l-e-t-22 Featured By Owner Feb 19, 2015  Hobbyist Traditional Artist
I've been apart of DA for 5 years and have posted art, commented things, fav'd, watched and llama'a things well before joining DAhub and the Bot is saying I'm not active (I find that offense but it is just a bot). How active if Active. How often do you have to be posting, commenting, journalling, faving, watching and llama'ing a day for it to consider you active? 
Reply
:icondahub:
dAhub Featured By Owner Feb 19, 2015
Question: My profile is complete, and I am active. I don't understand why I'm flagged as inactive
Answer: To earn points for watch/fav/llamas you must meet the activity requirements.  This restriction does not apply to donors or users in the referral network.  Please note the activity requirements are separate and distinct from the eligibility requirements.  For the activity requirements, your activity level is compared against other active users - if your long term activity level is too low you will be considered inactive.  If you are told you do not meet the activity requirements, you must interact with other users outside of dAhub to boost your activity level.  This includes commenting on artwork, joining groups, watching users, posting artwork, faving work, etc.

Question: what is the minimum amount of deviations, comments, critiques, forum posts and favourites needed to earn points?  why my activity is too low?  It says I don't meet the activity requirements to earn points, but I've used dAhub just fine before.
Answer: The activity filter looks at nearly all the information presented on a user's profile page but focuses on changes over the past few weeks.  The algorithm compares each metric against the typical activity of common active users and computes a cumulative score for the given user.  If a user ranks too low on this scale, they are considered inactive.  There is no fixed minimum quantity of activity for comments, deviations, etc, just a cumulative total (a deficiency in the number of deviations posted recently could be rectified by posting more comments, for example).

This profile has historically faced a large number of fake accounts requesting points.  Users earn points with their home account and then turn around and attempt to earn points with alternate accounts, old accounts (eg abandoned in order to change the username), plz accounts, point accounts, role play accounts, etc.  The activity filter has been put in place to remove these accounts from the service.  By removing these accounts, donors are assured that the accounts giving watch/fav/llamas are of at least a standard caliber, and that activity is not 'fake'.  By ensuring a minimum quality to this service, donors are more likely to donate, ensuring points continue to be distributed among real users.

I apologize to those who are flagged by this requirement and are frustrated by this rule.  I recognize it is an imperfect process, and I sympathize with those who ultimately forgo receiving points because other users have abused the system, but this is a necessary measure given the conditions this account operates under.

Question: What do you mean by "LONG TERM activity requirements"?  I have interacted with a ton of users outside dAhub for years
The activity filter looks at your activity of over roughly the last couple weeks to couple months.  Users that have not logged in for extended periods may be flagged as inactive even if they have logged in recently

Question: Do I need to make my recent activity public to be considered active?
Answer: Whether you have your recent activity set as public or private will not affect the activity level assessment.
Reply
:iconfafa-nts:
Fafa-Nts Featured By Owner Feb 17, 2015  Hobbyist Digital Artist
done
Reply
:iconlordgren:
LordGren Featured By Owner Feb 15, 2015  New member
I donated 200 points yesterday but wasn't featured when I was under anonymous :/
Reply
:icondahub:
dAhub Featured By Owner Feb 15, 2015
Question: why am i not on the feature list yet?  Im still not on the feature list >.<
Answer: Once a donation is received, a note is sent out confirming the transaction.  If you receive such a note, your donation has been properly processed and your avatar now appears in the featured list.  The featured list is sorted by the number of points remaining in each donor's feature (those about to be removed appear at the end).  It is possible your avatar appears in the middle of the list and may not be immediately evident.
Reply
:icongamernekogirl:
gamernekogirl Featured By Owner Feb 15, 2015
How many points is one watch/fav/llama ?
Reply
:icondahub:
dAhub Featured By Owner Feb 15, 2015
Question: how many points do you earn Per Watch.  How many points Per Fave.  and how many Points per Llama?
Answer: See the "Examples" section [here]
Reply
:iconsoulsplosion:
Soulsplosion Featured By Owner Feb 8, 2015  Hobbyist General Artist
I have a question;;

If you donate points but say, only want to have Watches, but not any Llamas or Favorites, then does not-allowing llamas and favorites give you more credit towards receiving more Watches instead of llamas/favorites?
Reply
:icondahub:
dAhub Featured By Owner Feb 8, 2015
Yes
Reply
:iconmagnaangel:
MagnaAngel Featured By Owner Feb 3, 2015  Hobbyist General Artist
I earned points and got the message saying it was paid, but it wasn't and isn't showing up on my widget or my transaction history, what do i do now?
Reply
:icondahub:
dAhub Featured By Owner Feb 5, 2015
sent
Reply
:iconmagnaangel:
MagnaAngel Featured By Owner Feb 5, 2015  Hobbyist General Artist
Thank you so much.
Reply
:iconchiiyiinana:
ChiiYiiNana Featured By Owner Jan 27, 2015  Student Digital Artist
I am a bit confused when people, comment "done" and "newest". Whats the difference? And how do I know when to type "done" or "newest" ?
Reply
:iconarsevere:
Arsevere Featured By Owner Jan 31, 2015  Hobbyist General Artist
done- people type this after they have wactched, faved, or given a llama to those featured on dahub's profile. It commands the robot to either send you points or tell your status if you haven't earned any full points.

newest- people type this after they have already done the first step (which is watch/fav/llama, then commenting "done"), and they want to know who they haven't already given watch/fav/llama to. This list is unique for every person, because not everyone gives watch/fav/llama to the same deviants that are featured. (In more simple terms, it tells you who has been recently featured and who you haven't given anything to yet).

Hope this helps, sorry if it's a bit confusing ^^;
Reply
:iconchiiyiinana:
ChiiYiiNana Featured By Owner Jan 31, 2015  Student Digital Artist
ahh thanks! the "profile page commands" are a bit confusing o.O
Okay I just saw someone earn up to 28 points?! How do they do that? I usually earn 2-4 points. 
Reply
:iconarsevere:
Arsevere Featured By Owner Jan 31, 2015  Hobbyist General Artist
they proabably watched, faved, and gave llamas to everyone lol. I only earn about 1-3 points too
Reply
:icondahub:
dAhub Featured By Owner Jan 27, 2015
Refer to the "Profile Page Commands" widget on my profile page for details
Reply
:icontamakixharuhiforever:
tamakiXharuhiforever Featured By Owner Jan 27, 2015  Hobbyist Writer
I am a bit confused as to the setup of all this. Let me see if I understand:
You earn points for watching/favoriting/giving a llama? Is that all I have to do?
Reply
:iconarsevere:
Arsevere Featured By Owner Jan 31, 2015  Hobbyist General Artist
yep, you just watch/fav/or give llamas (you can do just one, you don't have to do all of them), and then comment "done" on dahub's profile :)
Reply
:iconyuir0:
YUIR0 Featured By Owner Jan 26, 2015  Student Digital Artist
Is it possible to feature a user without them knowing they are being featured?
Reply
:icondahub:
dAhub Featured By Owner Jan 27, 2015
Question: Is it possible to feature a user without them knowing they are being featured?
Answer: No it is not.  All features require permission from the user being featured.
Reply
:iconlepcookie11:
lepcookie11 Featured By Owner Jan 25, 2015  New member
Whom do I watch to get points? Or any of that other stuff 
Reply
:icon3mbers:
3mbers Featured By Owner Jan 24, 2015  Hobbyist Traditional Artist
I paid points for my group and got a total of 144 watchers now three have unwatched the group... Isn't that against the rules?
Reply
:icondahub:
dAhub Featured By Owner Jan 24, 2015
Please send me their usernames in a note with the title "Help" and a link to this comment
Reply
:icon3mbers:
3mbers Featured By Owner Jan 24, 2015  Hobbyist Traditional Artist
Sent
Reply
:iconkn16h7:
Kn16h7 Featured By Owner Jan 16, 2015  Hobbyist General Artist
done.
Reply
:iconkoalanews:
koalanews Featured By Owner Jan 15, 2015  Hobbyist Digital Artist
Are you allowed to unwatch people after you receive the points?
Reply
:icondahub:
dAhub Featured By Owner Jan 15, 2015
The expectation is that earners will follow donors for at least one week.  Earners that habitually unwatch donors may be blocked without notice.
Reply
:iconstavman101:
stavman101 Featured By Owner Edited Jan 15, 2015  Student Digital Artist
I've made a journal in the past advertising dAhub and I have your code in my signature but I'm not getting the promised points. Did I do something wrong or is there just a bug?
Reply
:icondahub:
dAhub Featured By Owner Jan 15, 2015
Question: I want to know what "I will send you 5% of the points of any users who visit my page because of your referral" Means!
Answer: When a donation is received, the bot checks who the user is watching. &nbsp;If you are on the dAhub referral list and the watch list of a donor, then you are entitled to a portion of the points the donor gave. &nbsp;When you encourage your watchers to donate points to my account, you receive a share of their donation [details]
Reply
:iconwaterbendingqueer:
WaterbendingQueer Featured By Owner Jan 1, 2015  Student General Artist
I've been using dAhub for years, I guess some rules changed?

I got this message recently,
"Sorry, your account does not meet the LONG TERM activity requirements necessary for earning points for watch, fav and llamas. You must INTERACT with users outside dAhub for an extended period of time to be eligible to earn points. You can improve your account standing by posting artwork, commenting, joining groups, watching users, faving work, etc. Please increase your community involvement and then try again in a FEW DAYS. For details, read the [guidelines]"

I don't know what this LONG TERM means (like I said I've been using dAhub for years) and I have interacted with a ton of users outside dAhub for years. I am not sure what this means I guess.
Reply
:icondahub:
dAhub Featured By Owner Jan 3, 2015
Question: What do you mean by "LONG TERM activity requirements"?  I have interacted with a ton of users outside dAhub for years
The activity filter looks at your activity of over roughly the last couple weeks to couple months.  Users that have not logged in for extended periods may be flagged as inactive even if they have logged in recently
Reply
:iconwaterbendingqueer:
WaterbendingQueer Featured By Owner Jan 3, 2015  Student General Artist
Oh, okay. I got it now. Thank you for clearing that up.
Reply
:iconfewd-forever:
Fewd-Forever Featured By Owner Jan 2, 2015  New member Hobbyist Digital Artist
it says


My profile is complete, and I am active. I don't understand why I'm flagged as inactive
Answer: To earn points for watch/fav/llamas you must meet the activity requirements.  This restriction does not apply to donors or users in the referral network.  Please note the activity requirements are separate and distinct from the eligibility requirements.  For the activity requirements, your activity level is compared against other active users - if your long term activity level is too low you will be considered inactive.  If you are told you do not meet the activity requirements, you must interact with other users outside of dAhub to boost your activity level.  This includes commenting on artwork, joining groups, watching users, posting artwork, faving work, etc.
Reply
:iconwaterbendingqueer:
WaterbendingQueer Featured By Owner Jan 3, 2015  Student General Artist
Oookay, is that because I took a 3 month hiatus? 
Reply
:iconfewd-forever:
Fewd-Forever Featured By Owner Jan 3, 2015  New member Hobbyist Digital Artist
em

ye
Reply
:iconwaterbendingqueer:
WaterbendingQueer Featured By Owner Jan 3, 2015  Student General Artist
That's pretty ridiculous. But I understand. Rather give points to people that are on here everyday than someone who has been away months at a time.
Reply
:iconfewd-forever:
Fewd-Forever Featured By Owner Jan 3, 2015  New member Hobbyist Digital Artist
^^
Reply
:iconlilmisstrickster:
LilMissTrickster Featured By Owner Dec 27, 2014  Hobbyist General Artist
This may be a dumb question, but what's the referral network?
Reply
:iconadrien123:
Adrien123 Featured By Owner Dec 22, 2014
I made a donation of 100 points. Yet I still have no points. Is that takes time or have I missed something ?
Reply
:iconstavman101:
stavman101 Featured By Owner Jan 15, 2015  Student Digital Artist
When you donate points you're put on a list. Then when people watch fave or give you a llama they get a small portion of those points. Pretty much your just paying for watchers favs and llamas
Reply
:iconadrien123:
Adrien123 Featured By Owner Jan 15, 2015
Okay.
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