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Frequently Asked Questions

Journal Entry: Sun Jun 3, 2012, 8:25 PM




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:iconsofiandcio:
SofiAndCio Featured By Owner 2 days ago  New member Hobbyist Digital Artist
Q: Why my account its new?I make the account a week ago.:| (Blank Stare) 
Reply
:icondahub:
dAhub Featured By Owner 1 day ago
Question: How old does my account have to be to get points?
Answer: Two weeks.  Details about the Activity and Eligibility Requirements can be found here: Earning Points Guidelines
Reply
:iconanniexfreddyxd:
AnniexFreddyxD Featured By Owner 5 days ago  New member Student Digital Artist
One Question.When I fav,watch and give llama to more members on :icondahub: page then 1. Why I get only 1 point? 
Reply
:iconthethally:
TheThally Featured By Owner Apr 11, 2015  Hobbyist Digital Artist
Just a question... If I will watch, fav, and give llamas to people on :icondahub: page, why I get only 1-10 points? You have lot of points. :33  Why not 100 or more? 
Reply
:icondahub:
dAhub Featured By Owner 6 days ago
Question: how many points do you earn Per Watch.  How many points Per Fave.  and how many Points per Llama?
Answer: See the "Examples" section [here]
Reply
:iconforevermelol:
ForevermeLOL Featured By Owner Apr 10, 2015  New member
if i watch/fav/llama people outside dAhub ,will i still get points?
Reply
:icondahub:
dAhub Featured By Owner Apr 10, 2015
Question: If I watch the users in the Donation Widget, will I get points?  Does gaining points only work if I watch/llama/fav users who are featured? Or does it work if I favorite any DA submission, or watch any user?
Answer: You will only be given points for interacting with the users specifically listed in the donation widget.  For example, you will receive points for watching users listed in the "watch" section.  However, for example, watching users that are only listed in the "llama" section (and do not appear in the "watch" section) will not earn you any points.  You will receive points for watching users in the "watch" section.  You will receive points for faving the works of users listed in the "fav" section.  You will receive points for sending llama badges to users in the "llama" section.  Carrying out an action for a user not listed for it will not earn you points.  You must leave a comment on my profile page dAhub when you are done to be reimbursed points.  Please refer to this [journal]
Reply
:iconaphbrussels:
APHBrussels Featured By Owner Apr 9, 2015  Hobbyist Writer
The bot says that I don't meet the long term activity
but I have been commenting on artwork and journals
and even submitted devations in the last week.
What do I need to do to meet the long term activity again?
Reply
:icondahub:
dAhub Featured By Owner Apr 9, 2015
Question: My profile is complete, and I am active. I don't understand why I'm flagged as inactive
Answer: To earn points for watch/fav/llamas you must meet the activity requirements.  This restriction does not apply to donors or users in the referral network.  Please note the activity requirements are separate and distinct from the eligibility requirements.  For the activity requirements, your activity level is compared against other active users - if your long term activity level is too low you will be considered inactive.  If you are told you do not meet the activity requirements, you must interact with other users outside of dAhub to boost your activity level.  This includes commenting on artwork, joining groups, watching users, posting artwork, faving work, etc.

Question: what is the minimum amount of deviations, comments, critiques, forum posts and favourites needed to earn points?  why my activity is too low?  It says I don't meet the activity requirements to earn points, but I've used dAhub just fine before.
Answer: The activity filter looks at nearly all the information presented on a user's profile page but focuses on changes over the past few weeks.  The algorithm compares each metric against the typical activity of common active users and computes a cumulative score for the given user.  If a user ranks too low on this scale, they are considered inactive.  There is no fixed minimum quantity of activity for comments, deviations, etc, just a cumulative total (a deficiency in the number of deviations posted recently could be rectified by posting more comments, for example).

This profile has historically faced a large number of fake accounts requesting points.  Users earn points with their home account and then turn around and attempt to earn points with alternate accounts, old accounts (eg abandoned in order to change the username), plz accounts, point accounts, role play accounts, etc.  The activity filter has been put in place to remove these accounts from the service.  By removing these accounts, donors are assured that the accounts giving watch/fav/llamas are of at least a standard caliber, and that activity is not 'fake'.  By ensuring a minimum quality to this service, donors are more likely to donate, ensuring points continue to be distributed among real users.

I apologize to those who are flagged by this requirement and are frustrated by this rule.  I recognize it is an imperfect process, and I sympathize with those who ultimately forgo receiving points because other users have abused the system, but this is a necessary measure given the conditions this account operates under.

Question: What do you mean by "LONG TERM activity requirements"?  I have interacted with a ton of users outside dAhub for years
The activity filter looks at your activity of over roughly the last couple weeks to couple months.  Users that have not logged in for extended periods may be flagged as inactive even if they have logged in recently

Question: Do I need to make my recent activity public to be considered active?
Answer: Whether you have your recent activity set as public or private will not affect the activity level assessment.
Reply
:iconanisa-mazaki:
Anisa-Mazaki Featured By Owner Apr 6, 2015  Student General Artist
I have a question o.o
How many days does the "Bot" Track you??
Is it like every time you log onto the page, it calculates you??

The reason I ask is that I wish to do another "experiment" on this service, invorder to create another promotion journal about you guys ^.^
Reply
:icondahub:
dAhub Featured By Owner Apr 6, 2015
I recommend waiting a week between attempts
Reply
:iconanisa-mazaki:
Anisa-Mazaki Featured By Owner Apr 7, 2015  Student General Artist
Ah... alright cool. Thanks for the info ^.^
Reply
:iconyviethekitty:
Yviethekitty Featured By Owner Apr 4, 2015
Question: What if I ONLY give llamas/favorite/watch? Do I still get FULL points?
Reply
:icondahub:
dAhub Featured By Owner Apr 4, 2015
Question: how many points do you earn Per Watch.  How many points Per Fave.  and how many Points per Llama?
Answer: See the "Examples" section [here]
Reply
:iconbiackhawks:
bIackhawks Featured By Owner Mar 26, 2015  Hobbyist Digital Artist
If I donated 400 hundred more points, ( after I already donated 400 ), would my two donations combine into 800 points, or would they stay as separate donations?
Reply
:icondahub:
dAhub Featured By Owner Mar 26, 2015
Question: I recently made 3 separate donations of 300 points each, one to appear in the + watch list, one to appear in the Add to Favorites list and one to appear in the Give llama list. For some reason I only got one note, and my avatar only appears on the Give llama list. Why is that?
Answer: The bot combines points donated for the Standard Feature into a single feature and uses the settings listed in your most recent donation.  In this case, you now have a 900 point feature for llamas.  To modify your feature to appear under all three headers, you can donate 1 point and include the text "feature me watch fav llama" in the donation message (the 20 point minimum only applies to starting a feature, not editing a feature that is currently running).  You will then have a 901 point feature to appear under the watch, fav and llama sections.  This process is referred to as "Order Stacking" in the "Details" section of the [quidelines]
Reply
:iconartfan5000:
Artfan5000 Featured By Owner Mar 23, 2015  New member Hobbyist General Artist
What Is This "Newest" Thing About That Everyone Is Saying?
Reply
:icondahub:
dAhub Featured By Owner Mar 23, 2015
newest
This displays some of the users most recently added to the Donation Widget. Add the words "watch", "fav" and/or "llama" after the word "newest" to modify which sections are shown in the reply
Reply
:iconwhirledartistic:
WhirledArtistic Featured By Owner Edited Mar 20, 2015  Hobbyist Digital Artist
I am active like everyday and i still get that message: Sorry, your account does not meet the LONG TERM activity requirements necessary for earning points for watch, fav and llamas. What i have to do with my account to get the long term ?
Reply
:iconian-has-a-nice-ass:
ian-has-a-nice-ass Featured By Owner Mar 26, 2015  Hobbyist Digital Artist
I have the same issue. I talk a lot with other members, I am parts of groups and fav a lot of art.
I give llama's and everything. 
It's really weird.
I really wanna know why it's happening too.
Reply
:icongirl-almighty:
girl-almighty Featured By Owner Mar 18, 2015  New member Hobbyist Digital Artist
Can people pay for my feature??
Reply
:icondahub:
dAhub Featured By Owner Mar 18, 2015
Question: Can I feature another user/friend?
Answer: Yes, to feature a friend, follow the instructions in the "Friend Features" section here: [details]

Question: If I feature a friend, will my friend know it was me who asked them to get featured?
Yes.  All friend features require permission from the friend before the feature can start.  Your friend is notified of who donated to feature them on my page.  Your friend is given one week to accept the feature otherwise the points donated are returned to the original donor

Question: Is it possible to feature a user without them knowing they are being featured?  Can I feature somebody anonymously without them knowing it was me that featured them?
Answer: No it is not.  All features require permission from the user being featured.
Reply
:iconanimatedbunni:
AnimatedBunni Featured By Owner Mar 16, 2015  New member Hobbyist Digital Artist
Can you give me other people to llama, fave and watch? I have done lots and almost all of them. Some I haven't, but I don't wanna waste my time picking out individuals.
Reply
:icondreamworld88:
Dreamworld88 Featured By Owner Mar 16, 2015  Student Writer
Try A-M-A-P , It's a similar style account.
Reply
:iconanimatedbunni:
AnimatedBunni Featured By Owner Mar 16, 2015  New member Hobbyist Digital Artist
Kay, thanks.
Reply
:iconfacelessromantic:
FacelessRomantic Featured By Owner Mar 14, 2015  New member Hobbyist Writer
Can I feature somebody anonymously without them knowing it was me that featured them?
Reply
:icondahub:
dAhub Featured By Owner Mar 15, 2015
Question: If I feature a friend, will my friend know it was me who asked them to get featured?
Yes.  All friend features require permission from the friend before the feature can start.  Your friend is notified of who donated to feature them on my page.  Your friend is given one week to accept the feature otherwise the points donated are returned to the original donor

Question: Is it possible to feature a user without them knowing they are being featured?  Can I feature somebody anonymously without them knowing it was me that featured them?
Answer: No it is not.  All features require permission from the user being featured.
Reply
:iconcarrscrap:
CarrsCrap Featured By Owner Mar 14, 2015  New member Student Digital Artist
Can I join dAhub from two accounts?
Reply
:icondahub:
dAhub Featured By Owner Mar 14, 2015
Yes except for watch/fav/llamas which can only be done through your home account.
Reply
:iconmerevy1706:
Merevy1706 Featured By Owner Mar 7, 2015  Hobbyist General Artist
If I feature a friend, will my friend know it was me who asked them to get featured?
Reply
:icondahub:
dAhub Featured By Owner Mar 7, 2015
Question: If I feature a friend, will my friend know it was me who asked them to get featured?
Yes.  All friend features require permission from the friend before the feature can start.  Your friend is notified of who donated to feature them on my page.  Your friend is given one week to accept the feature otherwise the points donated are returned to the original donor
Reply
:iconmrchocolate0:
Mrchocolate0 Featured By Owner Mar 7, 2015  Professional Digital Artist
Also is there a way to have my my icon link to my normal gallery instead of most popular?
Reply
:icondahub:
dAhub Featured By Owner Mar 7, 2015
Question:  When I'm featured in the "Favs" section and someone clicks on my icon to be taken to my gallery, they see my most favourited work all the time. This is old work of mine, I would rather them see my recent art. Is there anyway you will be able to change it so that the gallery settings are different?
Answer: To feature a specific gallery or deviation, follow the instructions in the "Feature a Specific Deviation or Gallery" section here: [details]
Reply
:iconmrchocolate0:
Mrchocolate0 Featured By Owner Mar 7, 2015  Professional Digital Artist
Question. I sent in 100 points but I only received 41 watchers, 65 favs and 73 llamas.

Shouldn't I have received 75 watches, 250 favs and 375 llamas?
Reply
:iconveml:
Veml Featured By Owner Feb 24, 2015  New member Hobbyist General Artist
I just joined today. How old does my account have to be for me to able to earn points? 
Reply
:iconc-h-e-v-r-o-l-e-t-22:
C-h-e-v-r-o-l-e-t-22 Featured By Owner Feb 19, 2015  Hobbyist Traditional Artist
I've been apart of DA for 5 years and have posted art, commented things, fav'd, watched and llama'a things well before joining DAhub and the Bot is saying I'm not active (I find that offense but it is just a bot). How active if Active. How often do you have to be posting, commenting, journalling, faving, watching and llama'ing a day for it to consider you active? 
Reply
:icondahub:
dAhub Featured By Owner Feb 19, 2015
Question: My profile is complete, and I am active. I don't understand why I'm flagged as inactive
Answer: To earn points for watch/fav/llamas you must meet the activity requirements.  This restriction does not apply to donors or users in the referral network.  Please note the activity requirements are separate and distinct from the eligibility requirements.  For the activity requirements, your activity level is compared against other active users - if your long term activity level is too low you will be considered inactive.  If you are told you do not meet the activity requirements, you must interact with other users outside of dAhub to boost your activity level.  This includes commenting on artwork, joining groups, watching users, posting artwork, faving work, etc.

Question: what is the minimum amount of deviations, comments, critiques, forum posts and favourites needed to earn points?  why my activity is too low?  It says I don't meet the activity requirements to earn points, but I've used dAhub just fine before.
Answer: The activity filter looks at nearly all the information presented on a user's profile page but focuses on changes over the past few weeks.  The algorithm compares each metric against the typical activity of common active users and computes a cumulative score for the given user.  If a user ranks too low on this scale, they are considered inactive.  There is no fixed minimum quantity of activity for comments, deviations, etc, just a cumulative total (a deficiency in the number of deviations posted recently could be rectified by posting more comments, for example).

This profile has historically faced a large number of fake accounts requesting points.  Users earn points with their home account and then turn around and attempt to earn points with alternate accounts, old accounts (eg abandoned in order to change the username), plz accounts, point accounts, role play accounts, etc.  The activity filter has been put in place to remove these accounts from the service.  By removing these accounts, donors are assured that the accounts giving watch/fav/llamas are of at least a standard caliber, and that activity is not 'fake'.  By ensuring a minimum quality to this service, donors are more likely to donate, ensuring points continue to be distributed among real users.

I apologize to those who are flagged by this requirement and are frustrated by this rule.  I recognize it is an imperfect process, and I sympathize with those who ultimately forgo receiving points because other users have abused the system, but this is a necessary measure given the conditions this account operates under.

Question: What do you mean by "LONG TERM activity requirements"?  I have interacted with a ton of users outside dAhub for years
The activity filter looks at your activity of over roughly the last couple weeks to couple months.  Users that have not logged in for extended periods may be flagged as inactive even if they have logged in recently

Question: Do I need to make my recent activity public to be considered active?
Answer: Whether you have your recent activity set as public or private will not affect the activity level assessment.
Reply
:iconfafa-nts:
Fafa-Nts Featured By Owner Feb 17, 2015  Hobbyist Digital Artist
done
Reply
:iconlordgren:
LordGren Featured By Owner Feb 15, 2015
I donated 200 points yesterday but wasn't featured when I was under anonymous :/
Reply
:icondahub:
dAhub Featured By Owner Feb 15, 2015
Question: why am i not on the feature list yet?  Im still not on the feature list >.<
Answer: Once a donation is received, a note is sent out confirming the transaction.  If you receive such a note, your donation has been properly processed and your avatar now appears in the featured list.  The featured list is sorted by the number of points remaining in each donor's feature (those about to be removed appear at the end).  It is possible your avatar appears in the middle of the list and may not be immediately evident.
Reply
:icongamernekogirl:
gamernekogirl Featured By Owner Feb 15, 2015
How many points is one watch/fav/llama ?
Reply
:icondahub:
dAhub Featured By Owner Feb 15, 2015
Question: how many points do you earn Per Watch.  How many points Per Fave.  and how many Points per Llama?
Answer: See the "Examples" section [here]
Reply
:iconsoulsplosion:
Soulsplosion Featured By Owner Feb 8, 2015  Hobbyist General Artist
I have a question;;

If you donate points but say, only want to have Watches, but not any Llamas or Favorites, then does not-allowing llamas and favorites give you more credit towards receiving more Watches instead of llamas/favorites?
Reply
:icondahub:
dAhub Featured By Owner Feb 8, 2015
Yes
Reply
:iconmagnaangel:
MagnaAngel Featured By Owner Feb 3, 2015  Hobbyist General Artist
I earned points and got the message saying it was paid, but it wasn't and isn't showing up on my widget or my transaction history, what do i do now?
Reply
:icondahub:
dAhub Featured By Owner Feb 5, 2015
sent
Reply
:iconmagnaangel:
MagnaAngel Featured By Owner Feb 5, 2015  Hobbyist General Artist
Thank you so much.
Reply
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